Halcyon offers the original purchaser a one-year manufacturer’s warranty against material and workmanship defects on all of its products. Beyond this standard coverage, Halcyon also offers the original purchaser two separate lifetime warranties, one covering all RF-welded seams used in the construction of MC bladders, surface signaling and lift devices, and the second covering Halcyon’s primary light canisters. In order to maintain both the one-year manufacturer’s warranty and the lifetime warranty (where applicable), the original purchaser must retain their sales receipt.
Battery packs are covered by a 90-day conditional warranty that commences on the date of customer purchase. Following Halcyon’s recommended use and service guidelines provided in the manuals is essential in extending the practical lifetime of expendable items such as batteries and light bulbs.
Halcyon provides an owner’s manual with key products when they ship from the factory. Following the directions in these manuals will ensure a lengthy service life while maintaining peak performance.
The Halcyon warranty is a global warranty. As long as the customer has a valid sales receipt from an authorized Halcyon dealer, the warranty extends to all countries and shops, regardless of where the item was purchased. Any authorized Halcyon dealer can handle warranty returns to the factory with a valid receipt.
Unauthorized modifications/repairs, negligence, accidental damage, commercial use, or abuse are not covered by the warranty. Floods, leaks, punctures, and broken bulbs etc., are not covered by the warranty unless they are the direct result of a material or workmanship defect.
For the complete warranty on a Halcyon system, consult the product specific manual. Manuals can be downloaded from the Manuals section on the site. If you have any questions or concerns pertaining to the Halcyon Warranty, please contact Halcyon Technical Services.
All warranty requests must be accompanied by proof of original purchase from an Authorized Halcyon Dealer. Be sure to save your sales receipt, and present it whenever returning your Halcyon product for warranty service. Halcyon warrants, to the original purchaser only, that the Halcyon product will be free of defects in materials and/or craftsmanship under normal diving use for one year from the date of purchase, provided proper care is performed on all materials as described within this manual.
Should your Halcyon product prove to be defective for any reason (other than those listed in the limitations section below) it will be repaired or replaced (at Halcyon’s discretion) free of charge excluding shipping and handling charges. All correspondence concerning this warranty must be accompanied by a copy of the original sales receipt. Repair or replacement is Halcyon’s only responsibility and your only remedy under this warranty.
WARNING: It is dangerous for untrained and uncertified persons to use the equipment covered by this warranty. Therefore, use of these products by an untrained person renders any and all warranties null and void. Use of SCUBA equipment by anyone who is not a certified diver, or who is not receiving training through a recognized certification agency, shall render void all warranties, expressed or implied.
ALL WARRANTIES, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE LIMITED IN DURATION TO A PERIOD ENDING ONE YEAR FROM THE DATE OF PURCHASE. Some states in the U.S. and certain foreign countries do not allow limitations on the duration of implied warranties, so this may not apply to you. This warranty gives you specific legal rights. You may have rights that vary from state to state and country to country.
HALCYON MANUFACTURING DISCLAIMS AND EXCLUDES ANY LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. SOME STATES IN THE U.S. AND CERTAIN FOREIGN COUNTRIES DO NOT ALLOW EXCLUSIONS OR LIMITATIONS OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THIS MAY NOT APPLY TO YOU.
THE FOLLOWING RESTRICTIONS APPLY TO THIS WARRANTY.
This warranty does not extend to damages caused by improper use, improper maintenance, neglect, unauthorized repairs, modifications, accidents, fire, or casualty. Cosmetic damage, such as scratches, fraying, and nicks are not covered by this warranty. This warranty does not extend to equipment used for rental, commercial, governmental, or military purposes. Failure to meet any of the above requirements will render the warranty null and void.